Cancellation & No-Show Policy
At Laser Center of Port Orange, we understand that life can be unpredictable, but we also value the time and resources of both our clients and our staff. Therefore, we have implemented the following policies regarding cancellations and no-show appointments:
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Cancellation Fee: Any cancellation made within 24 hours of your scheduled appointment time will incur a $35 fee. This fee helps us cover the costs associated with preparing for your appointment and ensures that our operations run smoothly.
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No-Show Fee: If you fail to show up for your appointment without prior notice, a $35 fee will be charged. This fee compensates for the time that could have been allocated to another client.
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Notice Requirement: To avoid incurring these fees, we kindly ask that you provide us with at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients who may be waiting for an appointment slot.
Please understand that these policies are in place to maintain our competitive pricing and to ensure that we can continue to provide quality services to all of our clients. As such, we are unable to make exceptions to these policies, and our staff does not have the authority to waive any fees.
Refund Policy
At Laser Center of Port Orange, we are committed to providing our clients with exceptional service and results. However, due to the nature of laser hair removal treatments and the variability in individual outcomes, we have a strict no-refund policy for pre-paid treatments.
We want to emphasize that results can vary from person to person, and while we strive to achieve the best possible results for each client, we cannot guarantee specific outcomes. Therefore, once a treatment package has been purchased, it is considered non-refundable and has no cash value.
We appreciate your understanding and cooperation with these policies. If you have any questions or concerns, please don’t hesitate to contact us. Thank you for choosing Laser Center of Port Orange for your aesthetic needs.